Shipping & Return
We ship worldwide using Royal Mail.
1) UK & Scotland
Over £50 - free delivery
Less than £50 - £3.95 flat fee
Small Items up to £10 - £1.50 flat fee
Shipping time: 2-4 working days
2) Elsewhere in Europe & Internationally
£11 flat fee
Shipping time: 3-8 working days
Please note that we aren’t responsible for any delay, loss or damage caused by the postal service. If any such issues should occur, please deal with them directly to get proper compensation.
REFUND AND EXCHANGE POLICY
If you’re not completely happy with your purchase, you can either send it back within 14 days of receipt for a full refund or an exchange. In the case of the former, make sure the item is sent back unused and in its original packaging, and includes your order number for our reference. Also get your proof of posting certificate from the post office (to have in case something happens along the way or we don’t receive it). In the case of the latter, we’ll gladly cover the shipping cost on the new order :).
For returns and exchange just click on the link below and follow the instructions: